ORLEBAR BROWN

All our solid block colours shorts are made out of 100% fast-drying polyamide, which is un-brushed to create a cotton effect.&#x202F;&#x202F;&#xA0;Our photographic printed shorts are made using 100% polyester. The techniques used in the production of these shorts means that there is a much better finish when printed on 100% Polyester. Please be assured that this does not affect the quality of the short and these are still fast-drying.&#x202F;&#xA0;

All our solid block colours shorts are made out of 100% fast-drying polyamide, which is un-brushed to create a cotton effect. Our photographic printed shorts are made using 100% polyester. The techniques used in the production of these shorts means t

Why do my block colour shorts feel different from my photographic shorts?

PRODUCT INFORMATION

Where can I buy a Gift Card or E-Voucher?

The item I want is out of stock, what should I do?

Is there an Orlebar Brown store near me?

Can I claim a tax refund on my online order?

Can I shop tax-free in your stores?

Do you offer price match?

My garment is faulty, what can I do?

GENERAL ENQUIRIES

Where do you manufacture your products?

What is the fit of your products?

How do I find the right size?

Is sizing consistent between styles?

Is there a difference in sizing between shorts of the same size and style?

Are all your shorts suitable for swimming?

How long are your swim short inseams?

How do I return an Online Order?

What is your Return Policy?

Do you offer free returns?

How long will it take for my return to be processed?

Can I return/exchange my online order to one of your stores?

Puerto Rico (PR) returns - Return address

Can I return an item to you that was purchased from a third-party stockist?

RETURNS & EXCHANGES

Can I amend or cancel an order once it has been placed?

How do I apply a gift-voucher or promotional code to my order?

Has my order been despatched?

Why has my order been refunded?

I am missing an item from my order. What do I do?

Which currencies can I pay with?

How can I cancel my order after delivery?

Do you offer a gift-wrapping service?

ORDERS & PAYMENT

When will my order be delivered?

What are the delivery cut of times for placing an order?

Do you offer a Click & Collect service?

Do you deliver to P.O.Boxes, Military, Diplomatic and Freight Forwarding addresses?

Where is my order dispatched from?

Will I be charged handling and custom fees?

I have not received my order yet, what should I do?

My tracking number isn't working, what shall I do?

What are your shipping options?

Do you ship to my country?

What are the delivery costs?

Can I place my order on the UK site if I am based in the US?

SHIPPING & DELIVERY

How do I reset my password?

I am having trouble logging into my customer account, what do I need to do?

I am having trouble with the website and I can't place my order, what shall I do?

Do I need an account to place an order?

Can I place my order over the phone?

WEBSITE & CUSTOMER ACCOUNT

What is the OB 5-Year Guarantee?

How do I make a claim with the OB Guarantee?

Is there a limit on how many times I can claim against the OB Guarantee?

How do I claim the OB Guarantee if my shorts were not bought directly from you?

What faults are considered within the OB Guarantee?

What products fall under the OB Guarantee?

Can I claim the OB Guarantee by visiting a store?

Can I my swim shorts be repaired under the 5 Year Guarantee?

OB 5-YEAR GUARANTEE

Why do my block colour shorts feel different from my photographic shorts?Updated 22 days ago