We can only make limited changes to an order within the first 10 minutes after the order has been placed. After this time your order will be transferred to the warehouse where it will be picked and packed and all of the relevant courier documentation printed and confirmed. Therefore, changes to you’re the size, colour or quantity of your items, delivery address or delivery instructions will not be possible.
Please contact the OB Concierge team by phone or live chat as soon as possible to make a change.
Please note, during our sale periods, it is not possible to make any amendments or cancellation to orders.