I have a fault with an OB item how do I resolve this?

If you have purchased the item directly from OB, online or in one of our stores, please visit us in-store or email the OB Concierge Team [OB Concierge] (URL) with details of the fault and proof of purchase.

If the item was purchased from one of our franchisees, stockists or third party online retailers, please visit them in-store or contact their customer service team for assistance.

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