Our stores cannot issue a refund for an online order however, our teams will be happy to facilitate sending the items back to our distribution centre where a refund can be processed. Please take to the store with you the returns form and label (enclosed in your original parcel).
Our store can process an exchange for the same product (different size / colour) or an alternative of the same value or more.
Please note online returns and exchanges can only be returned to a store in the same country that the online delivery was made to.