How do I make a claim?

If you have experienced any issues with your OB Classic Swim Shorts covered by the 5-Year Guarantee please contact the OB Concierge by email using subject line 'OB Guarantee Claim Request' and include:

  • Your full name, address and contact number
  • Clear images of the shorts
  • Clear images of the fault
  • A description of the fault
  • Proof of purchase

*If you did not buy your shorts with us online, please provide proof of purchase or alternative details where we can find a record of the purchase.

Please note we are unable to process any request without the above information.



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