I have a fault with an OB item how do I resolve this?

If you have purchased the item directly from OB, online or in one of our stores, please visit us in-store or email the OB Concierge team with details of the fault and proof of purchase.


If the item was purchased from one of our franchisees, stockists or third party online retailers, please visit them in-store or contact their customer service team for assistance.



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