Can I visit one of your stores to shop / return / exchange an item?

UK 

All of our London stores are now closed as of Sunday 20th December in line with Government guidelines.

Our Bicester Outlet store will remain open. Please see our Store page for more information.

US 

All of our US stores are open in adherence to Government guidelines. The below changes are in place. 

1. Observation of social distancing rules of 2 meters between customers and store staff.
2. Regular cleaning and disinfecting of surfaces, door handles and card machines.
3. Cash payments will be accepted however, card and contactless transactions are encouraged.
4. Steam cleaning and re-packing of any returned products or items tried on in-store.

 Australia 

Our stores in Australia are open. Please visit our Store Locator for individual store times. 

 In adherence to Government guidelines to below changes are in place. 

1. Observation of social distancing rules of 2 meters between customers and store staff. 
2. Regular cleaning and disinfecting of surfaces, door handles and card machines. 
3. No cash will be accepted as a form of payment, card transactions only. 
4. Paper receipts will not be available, receipts will be issued via email. 
5. Steam cleaning of any returned products or items tried on in-store.