Who can I contact in case of a question / query? 19 April 2021 17:12 Updated Our OB Concierge team remain contactable and are available 7 days a week. Please see our Contact Us page for more information on how you can get in touch. Related articles Can I still place orders with you online? Can I still return items to you? What if an item I want is out of stock? Can I claim a tax refund on my online order? Can I claim the guarantee by going into the stores?