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  1. Orlebar Brown
  2. OB 5-YEAR GUARANTEE

OB 5-YEAR GUARANTEE

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  • Can I claim the guarantee by going into the stores?
  • What if my shorts were not bought directly from Orlebar Brown?
  • I bought my shorts in the sale, can I still claim on the 5-Year Guarantee?
  • Is the 5-Year Guarantee available internationally?
  • What is considered faulty?
  • What is the OB 5-Year Guarantee?
  • How do I make a claim?
  • Can I return my shorts for a refund with the 5-Year Guarantee?
  • What products fall under the 5-Year Guarantee?
  • Is there a limit on how many times I can claim against the 5-Year Guarantee?
  • I do not want a replacement. Can you just repair a faulty pair of shorts?

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Customer service

Phone

+44(0)20 3856 3210

Email us

obconcierge@orlebarbrown.com

For all enquiries, we are available:

Monday to Friday 08:00 to 23:00 BST

Saturday and Sunday, 09:00 to 18:00 BST

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