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  1. Orlebar Brown
  2. ORDERS & PAYMENT
  3. KLARNA UK

KLARNA UK

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  • What is Klarna?
  • Can I pay using Klarna as well as another payment method?
  • How does Pay later in 30 days work?
  • Why is Pay later not available for me?
  • What happens if I cancel or return my order?
  • Can I pay before the due date?
  • Have you received my payment?
  • What happens to my statement when I've returned the goods?
  • Can I return an item to you for an exchange?
  • I've received my statement but not yet received my order?
  • I have cancelled my order, how long will it take until I receive my refund?
  • I have asked for a refund, how will I be refunded?
  • How does pay by instalments work?
  • Why have I not been offered Instalments?
  • Can I change the card used to make payment?

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Customer service

Phone

+44(0)20 3856 3210

Email us

obconcierge@orlebarbrown.com

For all enquiries, we are available:

Monday to Friday 08:00 to 23:00 BST

Saturday and Sunday, 09:00 to 18:00 BST

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