Can I claim the guarantee by going into the stores?

If you experience an issue with your shorts, we are happy for you to take them to any of our OB London stores. Please note; if the item was originally ordered online and you require a refund or credit, our store will send your shorts to our warehouse. The refund will be issued by the online team. Please ensure you take either your store receipt or online delivery note with you when visiting the store.

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