Can I still return items to you?

Yes, for UK and US orders you can return an order to us using the free returns label provided.


For European and Rest of World returns, please use our Rebound service.
We are currently experiencing a longer returns service from Hong Kong, Italy, France and Norway. Spain have currently suspended all returns using the ReBound Service. Please do see our extended returns policy below.


We are extending our online returns period from 28 days to 40 days.
Due to the temporary closure of our UK and US stores, we are extending our return policy to 28 days after our stores reopen.

All other terms on our Returns and Exchanges policy remain the same. If you have any questions, please contact our OB Concierge team.

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