ORLEBAR BROWN

<section id="isPasted"><p>We offer complimentary returns for customers shopping in; UK, EU, AUS and US.</p><table border="1"><tbody><tr><td><strong>Fulfilment Locations</strong></td><td style="width: 16.9055%;"><strong>Region</strong></td><td style="width: 37.8223%;"><strong>Process</strong></td><td><strong>Returns</strong></td><td><strong>Returns Carrier</strong></td></tr><tr><td rowspan="3"><strong>France</strong></td><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/" style=" text-decoration: none;">United Kingdom</a></td><td style="width: 37.8223%;">Step by step on returns form in parcel (QR Code included)</td><td>Free</td><td><a href="https://orlebarbrown.returns.international/" style=" text-decoration: none;">ZigZag</a></td></tr><tr><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/ae" style=" text-decoration: none;">European Union</a></td><td style="width: 37.8223%;">Step by step on returns form in parcel (QR Code included)</td><td>Free</td><td><a href="https://orlebarbrown.returns.international/" style=" text-decoration: none;">ZigZag</a></td></tr><tr><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/ae" style=" text-decoration: none;">Rest of the World</a></td><td style="width: 37.8223%;">Step by step on returns form in parcel (QR Code included)</td><td>Charged Service</td><td><a href="https://orlebarbrown.returns.international/" style=" text-decoration: none;">ZigZag</a></td></tr><tr><td rowspan="2"><strong>United States</strong></td><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/us" style=" text-decoration: none;">United States</a></td><td style="width: 37.8223%;">Printable label via Fedex (Steps on returns form)</td><td>Free</td><td><a href="https://fulfillment.fedex.com/web/commerce/rma-web?customerId=2555143&amp;token=eyJjdHkiOiJKV1QiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2IiwiYWxnIjoiZGlyIn0..gS0xlb4nUu4c0nX7QkeQSw.kwqk4Nt9NYdt1hbZS4ChdPwv4pTUM2pHtFVs6UlDBfNhFjKJSEmZ_5mquyrsud5xJ0lso-KK1JrX35RcvrCI5lxrYL1YUdFNPkj-RvU6gW3NDjJ9nMFyLF77qaRwxpDpGZimgoI1gh23uOA7P20yA2jr6jjDqzRH11nDI4Us1yfQ5PcWUROq7Y9ya6kayRGI9SvfpQfCi099ZzG-PuzB01f-wvdu9WIcwVhyiovNndxHl8bAOfthqp2e_vizWi6N2JxiWWuyn1oDkyidQ8WJi89f-P8t16Yn5gA5FSBKrFO6qmZGPT0KsKqE9Sb504ByKk37aU8nG--E43C2e-RUYs8f_XCAFJ6KSRbydll5Ol63PhpgVhxpu8qX81lAU69H.vQKcATKsaEzrv8oBr1oPxw" style=" text-decoration: none;">FedEx</a></td></tr><tr><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/us" style=" text-decoration: none;">Puerto Rico</a></td><td style="width: 37.8223%;">Contact OB Concierge for Label</td><td>Charged Service</td><td><a href="https://help.orlebarbrown.com/hc/en-gb/articles/5338622538268-Puerto-Rico-PR-returns-return-address" style=" text-decoration: none;">Self-Post</a></td></tr><tr><td rowspan="2"><strong><br></strong><strong>Australia</strong></td><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/au" style=" text-decoration: none;">Australia</a></td><td style="width: 37.8223%;">Step by step on returns form in parcel (QR Code included)</td><td>Free</td><td><a href="https://orlebarbrown.returns.international/" style=" text-decoration: none;">ZigZag</a></td></tr><tr><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/au" style=" text-decoration: none;">New Zealand</a></td><td style="width: 37.8223%;">Step by step on returns form in parcel (QR Code included)</td><td>Charged Service</td><td><a href="https://orlebarbrown.returns.international/" style=" text-decoration: none;">ZigZag/</a><a href="https://help.orlebarbrown.com/hc/en-gb/articles/5338622538268-Puerto-Rico-PR-returns-return-address" style=" text-decoration: none;">Self-Post</a></td></tr><tr><td><strong>United Arabic Emirates</strong></td><td style="width: 16.9055%;"><a href="https://www.orlebarbrown.com/ae" style=" text-decoration: none;">United Arabic Emirates</a></td><td style="width: 37.8223%;">Contact OB Concierge for Label</td><td>Free</td><td>FedEx</td></tr></tbody></table></section>

We offer complimentary returns for customers shopping in; UK, EU, AUS and US.

Do you offer free returns?

RETURNS & EXCHANGES

Where can I buy a Gift Card or E-Voucher?

The item I want is out of stock, what should I do?

Is there an Orlebar Brown store near me?

Can I claim a tax refund on my online order?

Can I shop tax-free in your stores?

Do you offer price match?

My garment is faulty, what can I do?

GENERAL ENQUIRIES

Where do you manufacture your products?

What is the fit of your products?

How do I find the right size?

Is sizing consistent between styles?

Is there a difference in sizing between shorts of the same size and style?

Are all your shorts suitable for swimming?

Why do my block colour shorts feel different from my photographic shorts?

How long are your swim short inseams?

PRODUCT INFORMATION

How do I return an Online Order?

What is your Return Policy?

How long will it take for my return to be processed?

Can I return/exchange my online order to one of your stores?

Puerto Rico (PR) returns - Return address

Can I return an item to you that was purchased from a third-party stockist?

Can I amend or cancel an order once it has been placed?

How do I apply a gift-voucher or promotional code to my order?

Has my order been despatched?

Why has my order been refunded?

I am missing an item from my order. What do I do?

Which currencies can I pay with?

How can I cancel my order after delivery?

Do you offer a gift-wrapping service?

ORDERS & PAYMENT

When will my order be delivered?

What are the delivery cut of times for placing an order?

Do you offer a Click & Collect service?

Do you deliver to P.O.Boxes, Military, Diplomatic and Freight Forwarding addresses?

Where is my order dispatched from?

Will I be charged handling and custom fees?

I have not received my order yet, what should I do?

My tracking number isn't working, what shall I do?

What are your shipping options?

Do you ship to my country?

What are the delivery costs?

Can I place my order on the UK site if I am based in the US?

SHIPPING & DELIVERY

How do I reset my password?

I am having trouble logging into my customer account, what do I need to do?

I am having trouble with the website and I can't place my order, what shall I do?

Fulfilment Locations	Region	Process	Returns	Returns Carrier
France	United Kingdom	Step by step on returns form in parcel (QR Code included)	Free	ZigZag
	European Union	Step by step on returns form in parcel (QR Code included)	Free	ZigZag
	Rest of the World	Step by step on returns form in parcel (QR Code included)	Charged Service	ZigZag
United States	United States	Printable label via Fedex (Steps on returns form)	Free	FedEx
United States	Puerto Rico	Contact OB Concierge for Label	Charged Service	Self-Post
Australia	Australia	Step by step on returns form in parcel (QR Code included)	Free	ZigZag
Australia	New Zealand	Step by step on returns form in parcel (QR Code included)	Charged Service	ZigZag/Self-Post
United Arabic Emirates	United Arabic Emirates	Contact OB Concierge for Label	Free	FedEx

Do you offer free returns?Updated 21 days ago