How do I make a claim with the OB Guarantee?Updated 22 days ago

To proceed with your warranty claim, please contact the OB Concierge by email using the subject line 'OB Guarantee Claim Request' and include: 

• Your full name, address and contact number  
• Order number/Proof of purchase  
• Clear images of the swim shorts & fault  
• A description of the fault 

If your swim shorts were purchased through a third-party stockist, please provide proof of purchase. 

Please note that we are unable to accept warranty claims without a proof of purchase, or if the swim shorts were purchased via an unregistered stockist.