OB 5-YEAR GUARANTEE
What is the OB 5-Year Guarantee?
Our commitment to craftsmanship is reflected in our 5-Year Guarantee. Every pair of Orlebar Brown swim shorts is designed and meticulously made to stand the test of time, ensuring enduring quality and performance. If you have bought a pair of swim sh
How do I make a claim with the OB Guarantee?
To proceed with your warranty claim, please contact the OB Concierge by email using the subject line 'OB Guarantee Claim Request' and include:. If your swim shorts were purchased through a third-party stockist, please provide proof of purchase. Pleas
Is there a limit on how many times I can claim against the OB Guarantee?
We will consider two guarantee claims on a single OB Swim short purchase within a 5 year period. If you experience an issue that we accept as a fault, and we offer a replacement or repair, this will be considered a single claim.
How do I claim the OB Guarantee if my shorts were not bought directly from you?
We are unable to consider any request under The OB Guarantee on shorts that were purchased from discounted stockists or unofficial resellers. For purchases made from a registered third party retailer, please visit our 5 Year Guarantee page for inform
What faults are considered within the OB Guarantee?
If you have bought a pair of swim shorts and they have not performed as they should, we will repair or replace them. We will consider the following defects under the OB Guarantee:. For more information, please visit our 5-Year Guarantee page.
What products fall under the OB Guarantee?
The OB Guarantee covers all our OB Classic Swim Shorts: Springer, Setter, Bulldog, Dane, Standard, Russell, Sport, Drawcord.
Can I claim the OB Guarantee by visiting a store?
If you experience an issue with your shorts, you are welcome to visit one of our OB Stores and our teams will be happy to assist you. Please do take with you the product and a copy of your receipt.
Can I my swim shorts be repaired under the 5 Year Guarantee?
If your shorts are considered faulty, we will do our best to repair them for you. Our ability to repair a fault depends on the nature of the fault and this will be confirmed once the swim shorts has been inspected or following a return to us. If a re