ORLEBAR BROWN

<p id="isPasted">Soon after your order has been despatched from our warehouse you will receive a confirmation by email. A tracking number will be shared once your order has been received by the courier, from here you can track the progress of your delivery.&#x202F;&#xA0;</p><p>Please note, a tracking number usually becomes active 4 hours after despatch (Monday-Friday). Orders marked as shipped during the weekend will be trackable from Monday afternoon.&#x202F;&#xA0;</p><p>If you have any questions regarding the progress of your order or you have not received any dispatch notifications within 5 days of placing your order, please contact our OB Concierge team who will be able to help.&#xA0;</p><p><br></p><p><br></p><table border="1"><tbody><tr><td><strong>Region</strong></td><td><strong>Delivery Service</strong></td><td><strong>Delivery Time Frames</strong></td></tr><tr><td><a href="https://www.orlebarbrown.com/" style=" text-decoration: none;">United Kingdom</a></td><td><a href="https://www.fedex.com/en-gb/tracking.html" style=" text-decoration: none;">FedEx Standard</a></td><td>2-5 Business Days</td></tr><tr><td><a href="https://www.orlebarbrown.com/ae" style=" text-decoration: none;">European Union</a></td><td><a href="https://www.fedex.com/en-gb/tracking.html" style=" text-decoration: none;">FedEx Standard</a></td><td>1-5 Business Days</td></tr><tr><td><a href="https://www.orlebarbrown.com/ae" style=" text-decoration: none;">Rest of the World</a></td><td><a href="https://www.fedex.com/en-gb/tracking.html" style=" text-decoration: none;">FedEx Standard</a></td><td>2-6 Business Days</td></tr><tr><td rowspan="3"><a href="https://www.orlebarbrown.com/us" style=" text-decoration: none;">United States</a></td><td><a href="https://www.fedex.com/en-us/home.html" style=" text-decoration: none;">FedEx Standard</a></td><td>2-5 Business Days</td></tr><tr><td><a href="https://www.fedex.com/en-us/home.html" style=" text-decoration: none;">FedEx 2-Days Express</a></td><td>2 Business Days</td></tr><tr><td><a href="https://www.fedex.com/en-us/home.html" style=" text-decoration: none;">FedEx Next Day</a></td><td>Next Business Day</td></tr><tr><td><a href="https://www.orlebarbrown.com/us" style=" text-decoration: none;">Puerto Rico</a></td><td><a href="https://www.fedex.com/en-us/home.html" style=" text-decoration: none;">FedEx Standard</a></td><td>2-6 Business Days</td></tr><tr><td><a href="https://www.orlebarbrown.com/au" style=" text-decoration: none;">Australia</a></td><td>Australia Post</td><td>4-8 Business Days</td></tr><tr><td><a href="https://www.orlebarbrown.com/au" style=" text-decoration: none;">New Zealand</a></td><td><a href="https://www.fedex.com/en-us/home.html" style=" text-decoration: none;">FedEx Standard</a></td><td>4-8 Business Days</td></tr><tr><td><a href="https://www.orlebarbrown.com/ae" style=" text-decoration: none;">United Arabic Emirates</a></td><td><a href="https://www.fedex.com/en-us/home.html" style=" text-decoration: none;">FedEx Standard</a></td><td>2-6 Business Days</td></tr></tbody></table>

Soon after your order has been despatched from our warehouse you will receive a confirmation by email. A tracking number will be shared once your order has been received by the courier, from here you can track the progress of your delivery. Please no

I have not received my order yet, what should I do?

SHIPPING & DELIVERY

Where can I buy a Gift Card or E-Voucher?

The item I want is out of stock, what should I do?

Is there an Orlebar Brown store near me?

Can I claim a tax refund on my online order?

Can I shop tax-free in your stores?

Do you offer price match?

My garment is faulty, what can I do?

GENERAL ENQUIRIES

Where do you manufacture your products?

What is the fit of your products?

How do I find the right size?

Is sizing consistent between styles?

Is there a difference in sizing between shorts of the same size and style?

Are all your shorts suitable for swimming?

Why do my block colour shorts feel different from my photographic shorts?

How long are your swim short inseams?

PRODUCT INFORMATION

How do I return an Online Order?

What is your Return Policy?

Do you offer free returns?

How long will it take for my return to be processed?

Can I return/exchange my online order to one of your stores?

Puerto Rico (PR) returns - Return address

Can I return an item to you that was purchased from a third-party stockist?

RETURNS & EXCHANGES

Can I amend or cancel an order once it has been placed?

How do I apply a gift-voucher or promotional code to my order?

Has my order been despatched?

Why has my order been refunded?

I am missing an item from my order. What do I do?

Which currencies can I pay with?

How can I cancel my order after delivery?

Do you offer a gift-wrapping service?

ORDERS & PAYMENT

When will my order be delivered?

What are the delivery cut of times for placing an order?

Do you offer a Click & Collect service?

Do you deliver to P.O.Boxes, Military, Diplomatic and Freight Forwarding addresses?

Where is my order dispatched from?

Will I be charged handling and custom fees?

My tracking number isn't working, what shall I do?

What are your shipping options?

Do you ship to my country?

What are the delivery costs?

Can I place my order on the UK site if I am based in the US?

How do I reset my password?

I am having trouble logging into my customer account, what do I need to do?

I am having trouble with the website and I can't place my order, what shall I do?

Region	Delivery Service	Delivery Time Frames
United Kingdom	FedEx Standard	2-5 Business Days
European Union	FedEx Standard	1-5 Business Days
Rest of the World	FedEx Standard	2-6 Business Days
United States	FedEx Standard	2-5 Business Days
	FedEx 2-Days Express	2 Business Days
	FedEx Next Day	Next Business Day
Puerto Rico	FedEx Standard	2-6 Business Days
Australia	Australia Post	4-8 Business Days
New Zealand	FedEx Standard	4-8 Business Days
United Arabic Emirates	FedEx Standard	2-6 Business Days

I have not received my order yet, what should I do?Updated 21 days ago