Soon after your order has been despatched from our warehouse you will receive a confirmation by email. A tracking number will be shared once your order has been received by the courier, from here you can track the progress of your delivery.
Please note, a tracking number usually becomes active 4 hours after despatch (Monday-Friday). Orders marked as shipped during the weekend will be trackable from Monday afternoon.
If you have any questions regarding the progress of your order or you have not received any despatch notifications within 5 days of placing your order, please contact our OB Concierge team who will be able to help.
| Region | Delivery Service | Delivery Time Frames |
| United Kingdom | FedEx Standard | 1-2 Business Days |
| France | Colissimo | 1-5 Business Days |
| France - Corsica | Colissimo | 3-5 Business Days |
| Germany | FedEx Standard | 1-5 Business Days |
| Spain | FedEx Standard | 1-5 Business Days |
| European Union | FedEx Standard | 1-5 Business Days |
| Rest of the World | FedEx Standard | 2-6 Business Days |
| United States | FedEx Standard | 2-5 Business Days |
| FedEx 2-Days Express | 2 Business Days | |
| FedEx Next Day | Next Business Day | |
| Puerto Rico | FedEx Standard | 2-6 Business Days |
| Australia | Australia Post | 4-8 Business Days |
| New Zealand | 4-8 Business Days | |
| United Arabic Emirates | Quick-UP | 2-3 Business Days |