GENERAL ENQUIRIES
Where can I buy a Gift Card or E-Voucher?
Gift Vouchers are available in set denominations and can be purchased online by clicking here. Please note: Gift Vouchers can only be redeemed in the currency in which they were purchased, both in store and online. Just a reminder — all Gift Vouchers
The item I want is out of stock, what should I do?
Due to the popularity of our collections, certain styles may occasionally sell out. As our inventory is fulfilled simultaneously from both our warehouses and boutiques, an item shown as unavailable online is regrettably no longer in stock. For person
Is there an Orlebar Brown store near me?
With an expanding network of store and concessions, please visit our store locator to find your nearest Orlebar Brown.
Can I claim a tax refund on my online order?
Tax charged on purchases made online cannot be recovered through the VAT Retail Export Scheme. We have a single consumer pricing policy for a consistent customer experience and as such, we do not adjust the price for any region regardless of whether
Can I shop tax-free in your stores?
You can shop tax-free in our stores in France and Spain only. For international customers visiting one of our Australian stores, you can request a tax receipt to be able to claim the tax back at the airport before departure. Department stores will ha
Do you offer price match?
No, we do not price match our products against any other websites/sellers.
My garment is faulty, what can I do?
If you've experienced any issues with your garment, please get in touch with our OB Concierge team by email at [email protected]. To help us resolve the matter efficiently, please provide the following details:. Please note that we’re unab